Support

How can we help?

Tell us which product you’re using, your Android version or service environment, and what happened. Please do not email passwords, files, customer records, or other sensitive information.

Product support

For troubleshooting, accessibility feedback, privacy requests, or app questions.

support@albsoft.me ↗

Business enquiries

For UtilityCore pilots, partnerships, and general company enquiries.

info@albsoft.me ↗

Before you write

  • Check that you are using the latest available product version.
  • Include the exact product name and a brief sequence that reproduces the issue.
  • For Android products, include the device manufacturer and Android version when relevant.
  • Redact personal data and confidential records from screenshots and logs.

Product privacy

Questions about how a product handles data are answered in our privacy center. Privacy-related requests can be sent to support@albsoft.me.